• Reviews & Testimonials

European & US Car Service

European & US Car Service is owned and managed by Warren Preis, known to everyone as the “Hawk”. Our staff includes experienced customer service estimators, skilled journeyman auto body repairmen, painters and auto mechanics, ASE and I-CAR certified technicians. We work on most every automobile makes and models.  We work closely with your insurance carrier to resolve your claim in a timely manner. European & US Car Service works directly with major insurance companies as a preferred repair shop through their Direct Repair Program.  We provide free estimates, rental car service, and 24 hour towing. We warranty our auto body repair and paint work for as long as you own your car.

Chicago’s Full Service Auto Repair Center

European & US Car Service  is your Full Service Auto Body and Mechanical Repair Shop. Craftsmen in the art of Auto Body Repair since 1984, European & US Car Service is a modern state of the art auto body collision repair shop. We specialize in auto body repair, major mechanical repair and routine auto maintenance, auto glass replacement, paintless dent repair, and auto detailing. We offer all the services you’ve come to expect from a full service auto repair center, including brake system, engine tune ups and oil changes. We have developed long and trusting relationships with our customers who rely on European & US Car Service to take care of all of their auto service needs.

Daniella A.

Absolutely amazing place. Immediately I was floored by the friendliness of the staff. The owner came in and became best friends with my 2 year old son in the span of minutes. While I gave the gentleman at the desk my details, my son adopted a new grandfather! 

Aside from the customer service, this place worked quickly and kept me updated on progress and was very up front about all pricing. When I went to go get my car all of the concerns I had were addressed and it was driving like new (well, as new as a 1998 Honda Accord can feel ). I was even shocked because the owner gave me a discount at checkout so I paid less than originally quoted, which to me was outstanding customer service and a sure way to get recurring business. 

It’s hard to find a mechanic that you feel you can trust: someone who knows what they’re doing but isn’t trying to bilk you for every cent you’re worth. This is such a place.


Nick L.

If you need car repair for any reason these are the guys to get it done. Whether you are in an accident or just have an older car with some damage these guys will take care of you. 

I was in a collision and they had my car back in my hands in 7 days! They deal with insurance for you and know every trick in the book, just let them do their job and you will be as happy as a clam.


Sydney Grant

Warren and the entire staff are wonderful! They helped me get my car repaired after an accident quickly and with as little trouble as possible!


Katherine

I received the most pleasant experience of my life dealing with the people at this shop. I was rear ended and they made a frustrating event easy peasy. They were very responsive, and respectful. Everyone from the owners to the service men. Quick repairs, polite employees, beautiful work. Highly recommended.


Joe S.

These guys are brilliant. Very helpful. Very honest. Very personable. Do a great job.


Carlos P.

Its great place and they make it really easy to get your car fixed. The people inside are very nice and helpful.


Trisha S.

Everyone was incredibly helpful and professional in getting my car fixed after getting shot up while parked in the city. Roxy is back to her beautiful self!


Mark T.

The guys at European and US did a phenomenal job on my car. Looks like brand new you could never tell that it was in a collision.


Adam C.

They took care of some fender/bumper damage on my 2014 Ford Fusion as an authorized direct repair facility for Erie Insurance. Excellent experience from start to finish. The estimators are friendly and experienced; they handled everything and did it with class and courtesy. The work turned out beautifully – not a single flaw. They took my car the following Monday after I first came in, and the work was completed on schedule. The owner is right there in the front of the house and he’s a great guy.


Jair E.

Great Services!!! Great work Highly Recommended +AAAA they fix my Driver and back seat Door, they do an excellent job.


James A.

So I’ve had *ahem* two mishaps with my Subaru over the last six months, the first was self-inflicted, the second caused by another driver.  One time I worked with insurance, the other I did not. I came to EUCS both times based on positive feedback from the neighborhood (they are located not far from where I live), and was not disappointed.  EUCS took care of contacting a rental agency for me and working with my insurance company when I submitted my claim.  They made the process as painless as such a process can be.  Their prices are competitive with other shops or dealers would charge.  Look no further if you are trying to locate a body or or other maintenance shop.  They are busy, but their work is worth the wait, if that is the case IMHO – they take no shortcuts, which is what you want in a repair shop.


C J.

I brought my 2016 Camaro SS to this auto shop to get an estimate back in November 2018. I wanted to get an estimate on some PDR work that was caused by a 3rd party. Between life and work a month went by before I scheduled a date to drop off my car. When I dropped off the car everyone was very professional and knowledgeable about my request. They also stood behind their estimate even though it was probably over a month later. I dropped off the car on a Saturday and I think it was ready for pickup the following Wednesday. Upon inspection they did a great job with repairing my driver side door and the dents were completely removed! I’m glad I chose this auto shop. Thanks again for all your help!

I took my Camaro in for some PDR work.

Wade G.

Hands down best experience I’ve had at a Chicago Auto Body in the city. They went above and beyond my expectations on my ML350. I will definitely return for any future auto needs. Update: Don’t hesitate coming here at all Tom & Warren took care of me and new brakes on my SUV in 1 day! I keep being impressed every time I come back!


Danielle W.

After someone crashed into my front bumper, I took my car here to get fixed and they did a great job. They repaired the bumper without replacing it and you can’t even tell it was ever damaged. It looks just like it did when I first bought it.

They also fixed a scrape that I had on the door of the backseat without charge. I can’t comment on the price as the lady’s insurance covered the damage, but I would definitely return and recommend this place. They were all very friendly and fixed my car within a week.


Paul C.

I have been bringing our 2 cars here since we moved to Chicago. And Audi and a GM product.
They are excellent, competent, transparent, fair, trustworthy, and they’re good people.
Use them.


Alexa L.

After my car accident Warren was very helpful with getting my car fixed and provide help with any questions or concerns.  Car looks brand new!


Timothy S.

Three weeks ago I was rear ended by a punk who was texting, as he completely smashed the back of my BMW X3. I called Ken Reffsin, at Perillo BMW, as I knew he would have the resources to figure out where to take my car for repair.
Hawk (Warren Preis) confidently told me he would work with the insurance companies to make ensure that all new parts were used on my car–and they were!
Tom Sullivan was the project manager, checking in with me every few days, giving me progress report, as well as a timeline when my car would be complete.
This entire team, took away the pain, and made sure that my car was showroom new when I picked it up.
I couldn’t be happier, and for sure will be telling my friends and family about my great experience!


Paul B.

My parked car was hit and the assailant took off!  I don’t know how fast this person was driving, but this idiot caused a significant amount of damage.  

A friend of mine recommended this body shop.  From my first interaction with Warren and the last with Tom and crew these guys were on-point.  Friendly– knowledgeable–attentive– detailed–efficient!  

My car looks the way it was on the day I bought it!!  TY so much for your work on my car.  You have gained a customer for life and I will refer you to anyone who needs body work on their car.


John A.

Top notch repair on my X5.  Looked better than before my accident.  Rick, Tom and the entire crew are very professional.  The process through my insurance was seamless. I can definitely say those work with BMWs is flawless. They are definitely busy.  However, it is well worth the wait to get your car done right.


Richard S.

I had the unfortunate mishap of having to bring my car to European & US car Service 3 times in the past year.  None my fault and hopefully the end of my string of bad luck.  This company and its people have been the best to deal with and made my car look like new again.  I drive a BMW X3 and they work magic and go above and beyond.   I will always use their services, hopefully not for any more body work.  I highly recommend them!


Brian C.

Nobody likes to have damage to their car repaired, but they make it easy, fair and painless. They took great care of the car, explained the process and were even done ahead of time. I’ll recommend to friends and use them again should I have a need.


Debi L.

We were rear-ended in our fairly new car and called the dealership, who recommended European & US Car Service to us for body work. I called and they told me I could bring it in anytime for an estimate. Tom, who answered the phone and met me when I arrived, could not have been nicer. He tried to see if they could fix it quickly on the spot, but when that wasn’t doable, he took photos and wrote up a detailed estimate for us to send to the person who hit us. When she paid, we took the car in and they took an even closer look, only to discover more damage than previously noticed. They helped us get photos and a new estimate to the woman who hit us and offered to let her pay them for the difference directly, which she did. When the car was done, they had fixed the damage and washed the car to a sparkling shine. The owner was there and helped us get our suitcases into it (we had come straight from the airport) and could not have been nicer and more friendly. Their quick and thorough communication and documentation has made it a guarantee that we’ll use them again for anything we need.


Matt F.

I took my car here to be fixed after a minor accident. I called them and they instructed me to bring the car in anytime for an assessment. I was still deciding if I wanted to go through insurance or pay cash. they gave me a ballpark, took some pictures, and we scheduled a date to bring the car in for repair. Rick handled this part and was thorough.
Before dropping the car off I realized there was additional damage. I called them to ask about my options in getting this fixed along with the original damage. They said they would make a not and would give me a cash estimate for this separate work.
I brought the car in and signed some papers. Warren talked me through the additional damage explaining what I would be responsible for. He called me later that day and gave me an estimate. I went with the lower price option.
They contacted me on Thursday that the car was done. I picked the car up today and Warren showed how they cleaned up the number from the additional damage not covered by insurance. And that damage ended up less than the estimate! He also told me the tire light was on and that they checked the pressure and filled up one of the tires that was low.
This was a great experience and I highly recommend them. Great work!